SOUTH AFRICA: MVNO GIANT LYCAMOBILE TO LAUNCH IN SA

One of the world’s largest mobile virtual network operators, Lycamobile, will launch services in South Africa, Cell C CEO Jose Dos Santos revealed at a media briefing on Tuesday.

Though Dos Santos declined to reveal details about the launch, he confirmed the UK-headquartered company will launch an MVNO on the back of Cell C’s network infrastructure.

Cell C actively courts MVNO providers, and provides the network for virtual operators such as FNB Connect, MRP Mobile and Virgin Mobile.

Lycamobile describes itself as the world’s largest international MVNO with over 16m customers.

“Our mission is to connect friends and family around the world. We aim to do this by providing low-cost, high-quality calls, texts and data…” the company’s website said.

The company operates in 21 countries: Australia, Austria, Belgium, Denmark, France, Germany, Hong Kong, Ireland, Italy, Macedonia, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Tunisia, the UK and the US.

Some of the services that Lycamobile offers in various markets include calling cards, voice-over-IP telephony, financial products and content, including radio and television.

Source: NewsCentral Media (Tech Central)

NIGERIA: NCC DECLARES STATE OF EMERGENCY ON QOS

The Nigerian Communications Commission (NCC) has urged the telecoms industry to radically improve the quality of service (QoS) offered to consumers, amid ongoing complaints and what the regulator described as “the worrisome degeneration of service quality in the industry.”

Speaking in Abuja at an interactive session on QoS delivery, NCC Executive Vice Chairman Prof Umar Danbatta said since 2017 is the year of the consumer, ensuring high quality of service should be the focus of the operators.

“The consumer has to be treated with dignity. NCC has put measures in place to check and monitor the quality of service on various networks and we have sent this report to our task force on QoS and have been interacting with governments at different levels as part of the measures to deal with the poor QoS.”

The Commission acknowledged the difficulty operators are experiencing in accessing foreign exchange.

Danbatta said the regulator had communicated with the Governor of the Central Bank of Nigeria (CBN) Godwin Emefiele who has committed to ensuring that the setbacks are speedily addressed.

NCC Executive Commissioner (Technical Services), Ubale Maska, said the organisation is inundated with consumer complaints.

“It requires everybody’s input if the situation has to be redressed, hence 2017 has been declared the year of the consumer,” he said.

NCC’s Director of Technical Standards and Network Integrity (DTSNI), Fidelis Ona, revealed that the Commission is aware of the challenges impacting on improved QoS, including Right of Way, difficulty in acquiring new cell sites, multiple taxation and regulation, vandalism and power supply, among others.

“We are engaging stakeholders, including Industry working group on quality of service, and the special committee on counter harmonisation to address these,” he said.

Chief Technical Officer of MTN Nigeria, Hassan Jamil, said there is increased demand for both voice and data services but operators are unable to catch up on investment or import equipment because of the scarcity of forex.

He also mentioned incessant fibre cuts, community-related challenges, ‎scarcity of diesel to power base stations, right of way issues with different layers of government in the regions as well as sabotage at different levels.

“We planned one hundred sites for Abuja, but after a very long time we were only able to build six because of the bottlenecks of getting approvals and until we resolve these, quality of service will be a mirage,” he said.

Source: IT Web Africa

MTN’S TOP MANAGEMENT GETS FACELIFT

MTN’s top management is getting a facelift today, as Rob Shuter takes up his new role as group CEO and president, and Godfrey Motsa starts as SA CEO. This as the embattled telecoms operator tries to put a challenging 18 months behind it.

Shuter joins MTN after fulfilling his responsibilities as CEO of the European cluster at the Vodafone group and brings extensive experience in the telecoms sector in Africa and Europe, as well as in financial services. He was previously CEO of Vodafone Netherlands, CFO of the Vodacom group and held senior management roles at Standard Bank and Nedbank.

Today signals a number of senior management changes at the pan-African telco. As Shuter comes in, current executive chairman Phuthuma Nhleko reverts back to his role of non-executive chairman. He says he will stay in this role until no later than December 2018, when he plans to step down.

Nhleko took over as executive chair in an interim capacity in early November 2015 after former group CEO Sifiso Dabengwa resigned from the post.

His resignation came just two weeks after the company announced it faced a $5.2 billion (R71 billion at the time) fine from the Nigerian Communications Commission for failing to disconnect 5.1 million unregistered SIM cards in the country. In June 2016, after months of negotiations, MTN agreed to pay $1.671 billion (R25 billion at the time) to the federal government of Nigeria, in six instalments over three years, to settle the fine.

However, the damage caused by the fine will likely linger for some time and has already had a heavy impact on the group’s financial results for the 2015 and 2016 financial years. Earlier this month, Nhleko called 2016 the “most challenging year in the company’s 22-year history” as the group reported a full-year headline loss per share of 77c, for the year ended 31 December, compared to headline earnings per share of 746c a year ago. This despite growing group subscribers by over 3% to 240.4 million across its 22 operations in Africa and the Middle East.

Familiar faces

MTN South Africa also has a new CEO starting today, as Godfrey Motsa takes over from Mteto Nyati, who is moving on to take up the role of Altron CEO. Motsa is moving from his role as VP of MTN’s South and East Africa (SEA) region. He was previously chief officer of the consumer business unit at Vodacom and in the past also occupied the positions of CEO of Vodacom Lesotho and Vodacom DRC.

Motsa and Shuter were colleagues at Vodacom and Shuter says he is delighted Motsa is taking up the top role in SA because they have “worked well together in the past”.

MTN’s new group CFO Ralph Mupita will start early next month, leaving his post as chief executive of Old Mutual Emerging Markets. MTN says he brings 16 years of financial services experience as well as expertise in engineering. The role became available when former CFO Brett Goschen left the telecoms operator at the end of September 2016 “to pursue other interests”. Gunter Engling, currently acting CFO, will assume the position of deputy CFO with effect from 3 April, reporting to Mupita.

Other recent appointments include Jens Schulte-Bockum, who joined the group on 16 January as group COO, replacing the retiring Jyoti Desai. Schulte-Bockum is another Vodafone hire, with his last senior role being CEO of Vodafone Germany between 2012 and 2015.

With the post of VP of the SEA now open, current VP of the West and Central Africa region, Karl Toriola, will take on the additional responsibility of the SEA region in the interim as the group searches for Motsa’s replacement.

Eight other senior executives were appointed during 2016, including Babak Fouladi as CTIO, joining MTN from Vodafone Spain.

Growth targets

MTN’s management changes come alongside its latest transformation initiative, Ignite, which aims to improve the group’s revenue growth and accelerate the diversification of revenue streams – including more digital services. Ignite has already been launched for MTN SA and MTN Nigeria, with plans to roll it out to all operations over time.

“With a strengthened management team in place and new initiatives embarked upon, we are confident and are resolved to enhance our competitive position across our markets and meet the aggressive targets set,” the group said in a statement as part of its latest financial results.

The telco said the new senior executives have the requisite skills to take MTN “into a new growth phase”.

After the Nigerian debacle, the group reinstated its regional vice-president positions “to ensure an extra layer of regional, operational and governance oversight”.

“At an opco level, we reviewed structures, introducing the position of chief operating officer in our large opcos to ensure increased operational oversight and coordination between commercial and technical teams is enhanced, allowing country CEOs to focus on stakeholder matters,” it said.

Source: IT Web Africa

SOUTH AFRICA: THIS IS HOW WE’RE GOING TO FIX ICT

The following is a shortened and edited version of a speech delivered by telecommunications & postal services minister Siyabonga Cwele in parliament on Wednesday at the debate on President Jacob Zuma’s state-of-the-nation address.

The National Development Plan proposes three-phased implementation of priorities for the ICT sector. In the short term, the plan calls for an urgent need to review policy to improve access through competition in services; fast-tracking of local loop-unbundling; urgent availability of spectrum for next-generation services; and provision of low-cost high-speed Internet bandwidth.

By 2020, it calls for universal broadband penetration at a minimum speed of 2Mbit/s. After 2020, it calls for multi-stakeholder collaboration in innovation, local content and multimedia as well as in software and applications development.

The CSIR reports that in the past three years, the ICT industry has invested R78bn in infrastructure. The country has already started to see benefits of this accelerated investment. This, and other measures driven by government, have helped to steadily push South Africa’s ranking on the World Economic Forum’s Global Competitive Index from 56th in 2014 to 47th in 2016, out of 140 countries.

In September 2016, the ANC government adopted the integrated ICT white paper. We are using this policy lever to “deconcentrate” the industry. We will use open-access networks and spectrum as strategic levers to induce real transformation and lower barriers to entry for blacks, small businesses and marginalised groups.

We have been heartened by positive inputs from the industry during consultations that have taken place since November on how best we implement the white paper. Those who are currently excluded are not vengeful. They brought the most innovative proposals to implement the policy without destroying the sector. This confirms the president’s assertion that it is not about taking from the “haves” but the sharing with the “have-nots”. We will finalise consultation soon to prioritise implementation and introduce necessary legislative and regulatory changes without delay.

In October 2016, the ICT Sector Council finalised new ICT sector codes for black economic empowerment, which are now operational. These codes move beyond share ownership and management control to prioritise other areas such as enterprise development, preferential procurement and skills development. The ICT Sector Council is assisting the industry to improve compliance and to eliminate fronting. The council is on provincial roadshows to assist the beneficiaries to take advantage of the new opportunities presented by government.

BROADBAND ROLL-OUT
Broadband is critical for a development and global competitiveness.

Following technical procurement delays and a failed State IT Agency tender process for phase one of broadband roll-out, we have decided to utilise the capacity of state-owned companies to implement it in line with the provisions of the law.

The aim is to connect government offices to expedite delivery of services to our citizens. It also aims to bring these services closer to our communities so that they can be exploited by local business and citizens.

With regard to the bigger Phase 2 roll-out to the rest of the country, later this year we will raise funds through our partnership with the private sector as part of the InvestSA 40 priority projects.

Since 2014, state-owned companies have invested in broadband infrastructure in rural areas. For an example, Broadband Infraco is using its points of presence to connect local small, medium and micro enterprises to provide services to end users. Black-owned companies such as Galela and Mzinyathi provide services in the underserviced areas of Dr Kenneth Kaunda and Mzinyathi districts, respectively. This allows smaller businesses to create new local jobs.

Universal service agency Usaasa has employed the service of another small black-owned company, BrightWave, to build, operate and then transfer a network at King Sabata Dalindyebo and Mhlontlo municipalities in OR Tambo District. By July 2017, we plan to finalise connecting 542 schools and 65 clinics and municipal offices.

THE COST TO COMMUNICATE
Our youth have realised the power of using the Internet for their development. We have heard their pleas to make data affordable as it is still relatively high compared to our peers. We agree with them: data prices must come down.

What are doing to achieve this?

Firstly, the real fall in data costs will be realised when more players, including small businesses, are competing in giving services to the people as advocated in the white paper.

Secondly, in 2016, I issued a policy directive mandating the communications regulator, Icasa, to conduct an inquiry to determine if there is effective competition in the broadband market and recommend corrective remedies or regulations to bring down prices. Icasa has agreed to a deadline of April 2017 to do this work. We hope the public will give their valuable inputs in this process.

Thirdly, Internet service providers are expanding Internet exchange points to more towns in South Africa, lowering the cost of providing access.

Finally, the roll-out of municipal Wi-Fi contributes significantly to providing basic access to many citizens. We have assisted municipalities, starting with metros, to expand this programme. We were concerned by pronouncements by new Democratic Alliance and Economic Freedom Fighters mayors that threatened such projects in some of the metros. We are encouraged by their change of heart because of pressure from residents.

The ANC government will continue assisting more municipalities in this regard.

Source: Tech Central

AFRICA DOMAINS ON SALE SOON

The general public can apply for .africa domain names from 4 July. This follows the delegation by the Internet Corporation for Assigned Names and Numbers (Icann) of the geographic top-level domain to the ZA Central Registry (ZACR) after a protracted legal dispute.

The launch phases of “sunrise” and “land rush” will now take place, allowing early registrations, followed by “general availability”.

The tentative date for the first two phases is 4 April. The sunrise phase will provide an opportunity for intellectual property rights holders to register domains, while the land rush phase will see premium name applicants applying for .africa domains from this date.

“General availability should commence on 4 July, and this is when the general public can apply for their .africa domain names,” said ZACR CEO Lucky Masilela in a statement.

“Website names ending in .africa are set to become hot property in cyberspace as the continent’s most loved brands snap up their digital presence.”

Icann should have handed over control of the .africa domain years ago to ZACR, but the process was delayed following a series of legal challenges by Kenyan-based DotConnectAfrica, which wanted to be the registry operator.

In December, DotConnectAfrica lost a second motion in a Californian court for a preliminary injunction to stop Icann’s delegation of the domain to ZACR, effectively ending the legal process.

“All attempts to stall the public availability of the .africa geographic top-level domain have failed and it’s now time to create the next chapter in the .africa story,” said Masilela.

Source: NewsCentral Media (Via Tech Central)